Flowers Soho Accessibility Statement

Our Commitment to Accessible Flowers Soho

At Flowers Soho, we believe everyone should be able to order flowers online with ease, regardless of ability. Providing an accessible online experience is fundamental to our work and essential for serving the diverse Soho community. We are dedicated to ensuring that our website and online ordering platform are inclusive, providing full and equal access to all visitors. This Accessibility Statement outlines the measures we have put in place to make Flowers Soho online an accessible service for everyone.

WCAG 2.1 AA Compliance

Flowers Soho's website is designed and developed with reference to the Web Content Accessibility Guidelines (WCAG) 2.1, at level AA. These guidelines are recognized as an international standard for online accessibility, ensuring that our site remains usable for people of all abilities. By adhering to these guidelines, we strive to meet the needs of our customers in Soho and beyond, offering an equitable experience for ordering Flowers Soho, regardless of any physical or sensory challenges.

Screen Reader Compatibility

We have implemented structures and code to make our website compatible with leading screen readers, supporting users who rely on assistive technologies. All essential content and controls on our site can be accessed with keyboard navigation and screen reading software. We use semantic HTML, provide descriptive alt text for images, and ensure clear and logical headings so that our arrangements, bouquets, and ordering process are fully available to customers using screen readers. Ordering Flowers Soho online should be straightforward for everyone.

High Contrast Design for Visual Accessibility

To make our products and information easy to read, the Flowers Soho website uses high contrast design. We carefully select colour combinations to ensure that text is distinguishable from background colours, assisting users with low vision or colour blindness. All text has sufficient contrast ratios in accordance with the WCAG 2.1 AA requirements. This design commitment ensures that browsing, selecting, and ordering flowers in Soho can be done comfortably and confidently by all.

Reporting Accessibility Issues

Your feedback is important to us. If you encounter any barriers while using the Flowers Soho website or have suggestions on how we can improve accessibility, we encourage you to reach out. Our commitment is ongoing, and updating our accessibility features is a continual process. We value input from our customers throughout Soho and will make every reasonable effort to address any issues promptly. Please use our online contact form to let us know about any difficulties or accessibility concerns you experience.

Ongoing Accessibility Efforts

Accessibility is at the heart of our service, ensuring that all Soho customers can enjoy our beautiful flower arrangements and convenient online ordering process. We regularly review our site and update our practices to keep in line with the latest accessibility advances. Thank you for choosing Flowers Soho and for helping us maintain an inclusive and friendly online environment for everyone in our community.